Skip to content
VocBrands

VocBrands Accessibility

Ensuring our African customer experience platform is accessible to everyone across the continent

Our Accessibility Commitment

Excellence Awards is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

We strive to conform to WCAG 2.1 Level AA guidelines and are actively working to exceed these standards to provide the best possible experience for all users.

Accessibility Features

Visual Accessibility

  • High contrast mode support
  • Scalable text (up to 200% zoom)
  • Color-blind friendly color schemes
  • Alternative text for all images
  • Focus indicators for keyboard navigation
  • Screen reader compatibility

Auditory Accessibility

  • Visual indicators for audio alerts
  • Text alternatives for audio content
  • No auto-playing audio
  • Adjustable audio controls
  • Captions for video content
  • Sound notification alternatives

Motor Accessibility

  • Full keyboard navigation support
  • Large clickable areas (44px minimum)
  • No time-sensitive interactions required
  • Alternative input method support
  • Drag and drop alternatives
  • Customizable interface timing

Cognitive Accessibility

  • Clear and simple language
  • Consistent navigation patterns
  • Error prevention and clear error messages
  • Help text and instructions
  • Breadcrumb navigation
  • Distraction-free reading mode

Keyboard Navigation

Keyboard Shortcuts

Tab Navigate forward through interactive elements
Shift + Tab Navigate backward through interactive elements
Enter Activate buttons and links
Space Activate buttons and checkboxes
Escape Close modals and dropdown menus
Arrow keys Navigate within menus and lists
Home/End Jump to first/last item in lists
F6 Navigate between page sections

Assistive Technology Support

Screen Readers
fully supported

Compatible with:

NVDA JAWS VoiceOver TalkBack

Voice Control
supported

Compatible with:

Dragon NaturallySpeaking Voice Access Voice Control (macOS)

Switch Navigation
supported

Compatible with:

Switch Access Switch Control Eye-gaze systems

Magnification
fully supported

Compatible with:

ZoomText Magnifier Zoom (macOS)

Accessibility Settings

Customization Options

Display Settings

Interaction Settings

Audio Settings

Standards & Compliance

WCAG 2.1 Compliance

Level ACompliant
Level AACompliant
Level AAAPartial

Legal Compliance

ADA (US)Compliant
Section 508 (US)Compliant
EN 301 549 (EU)Compliant

Accessibility Feedback

We welcome your feedback on the accessibility of our platform. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.

Contact Methods

Email: [email protected]

Phone: +256 (773) 059913

Response Time

We aim to respond to accessibility feedback within 2 business days and address any critical accessibility issues within 5 business days.