Privacy Policy

Excellence Awards is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using our service, you consent to the data practices described in this policy.

We may update this policy from time to time. We will notify you of any significant changes.

Personal Information: Name, email address, phone number, and other contact details you provide.

Account Information: Username, password, and profile information.

Voting Data: Your voting choices and participation in award categories.

Usage Information: How you interact with our platform, including pages visited and features used.

Device Information: IP address, browser type, operating system, and device identifiers.

Communication Data: Messages you send to us and customer support interactions.

To provide and maintain our award platform services.

To process votes and manage nomination submissions.

To communicate with you about awards, voting deadlines, and platform updates.

To improve our services and develop new features.

To prevent fraud and ensure voting integrity.

To comply with legal obligations and enforce our terms of service.

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted partners who assist in operating our platform.

Award sponsors and partners may receive aggregated, non-personal voting statistics.

We may disclose information if required by law or to protect our rights and safety.

In the event of a merger or acquisition, your information may be transferred.

Public information (like published nominations) may be visible to other users.

We implement industry-standard security measures to protect your information.

All data transmission is encrypted using SSL/TLS protocols.

Access to personal information is restricted to authorized personnel only.

We regularly monitor our systems for potential vulnerabilities and attacks.

Despite our efforts, no method of transmission or storage is 100% secure.

We will notify you of any security breaches that may affect your personal information.

We use cookies to enhance your browsing experience and platform functionality.

Essential cookies are necessary for the platform to function properly.

Analytics cookies help us understand how users interact with our platform.

You can control cookie preferences through your browser settings.

Disabling certain cookies may limit platform functionality.

We do not use cookies for advertising or tracking across other websites.

Access: You can request copies of your personal information.

Correction: You can update or correct inaccurate personal information.

Deletion: You can request deletion of your personal information, subject to legal requirements.

Portability: You can request your data in a machine-readable format.

Objection: You can object to certain processing of your personal information.

Withdrawal: You can withdraw consent for optional data processing activities.

We retain personal information only as long as necessary for the purposes stated in this policy.

Account information is retained while your account is active.

Voting data may be retained for historical and verification purposes.

Communication records are typically retained for customer service purposes.

We may retain certain information to comply with legal obligations.

You can request deletion of your account and associated data at any time.

Your information may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards are in place for international transfers.

We comply with applicable data protection laws regarding cross-border transfers.

EU residents: We ensure adequate protection for transfers outside the EEA.

We may use standard contractual clauses or other approved transfer mechanisms.

Our platform is not intended for use by individuals under 18 years of age.

We do not knowingly collect personal information from children under 18.

If we discover we have collected information from a child, we will delete it promptly.

Parents or guardians who believe their child has provided information should contact us.

We encourage parents to monitor their children's online activities.

If you have questions about this Privacy Policy, please contact us.

Email: [email protected]

Phone: +256 (773) 059913

Mail: JOJO House, Entebbe, Wakiso District, Uganda

We will respond to privacy-related inquiries within 30 days.